Privacy policy

Introduction

At Docebook, we are dedicated to safeguarding the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or make a purchase.

Information We Collect

When you visit Docebook, we may gather the following personal information:

• Name and email address
• Billing information and payment details
• IP address and browsing behavior (non-personal, used to improve our services)
• Communications you send us

How We Use Your Information

We use the data we collect to:

• Process and fulfill your digital orders
• Communicate with you regarding your purchases
• Personalize your shopping experience
• Improve the performance of our website
• Comply with legal obligations

Your information is never shared with third parties for marketing purposes without your explicit consent.

Data Security We employ industry-standard security measures to safeguard your personal data from unauthorized access or disclosure. Your payment information is encrypted using Secure Socket Layer technology (SSL) to ensure a secure transaction process.

Data Sharing We do not sell your personal data. We may share it with trusted third-party service providers (such as Shopify, payment processors, and email platforms) solely to operate our store and fulfill your orders.

Cookies Docebook uses cookies to improve your browsing experience and provide tailored content. By using our website, you agree to the use of cookies. You may disable cookies in your browser settings, though some features may not function properly.

Your Rights You have the right to access, update, or delete your personal information stored on our website. To exercise these rights, please contact us using the information provided below.

Data Retention We retain order data for up to 5 years for legal and accounting purposes.

Changes to This Policy We reserve the right to amend this Privacy Policy at any time. Any revisions will be published on this page. We recommend checking it periodically to stay informed about how we manage your information.

Contact Us If you have any questions or comments about our Privacy Policy, please reach out to us at: Email: support@docebook.com

Thank you for trusting Docebook with your personal information. We value your privacy.